GENERAL MANAGER – UBC

Full Time
UBC Wesbrook Village | 3339 Shrum Lane Vancouver BC
Posted 3 weeks ago

General Manager

 

GET TO KNOW US

Founded in Vancouver by passionate foodies, Virtuous Pie was created to provide great-tasting pizza + ice cream for our bodies and the planet.

Innovation + surprise are at the core of our culinary efforts. From day one, we decided that we would take a handcrafted approach to our menus. Our hand-stretched dough, beloved plant-based cheese, and creamy small-batch ice creams are all created by our dedicated kitchen team in-house.

Everyday our restaurant team members bring the Virtuous Pie vision to life, whether it be in kitchen executing a special-order pizza or assisting a customer to select the perfect scoop for dessert.

 

OUR FOOD IS

Plant-based

Handcrafted

Locally Sourced

Innovative

We are looking for a General Manager to run our UBC Location in Vancouver, Canada! We need someone with a go-getter personality, who is confident leading and developing a team. Our ideal candidate has a good mix of corporate and independent experience, and is ready to take ownership of the restaurant and run it as if it’s their own. Please see below for the role requirements and be sure to apply if you believe you’re a fit! We’re looking to fill this role starting September of 2019.

 

REQUIRED SKILLS & EXPERIENCE:

  • 2+ years as a General Manager/Assistant GM or cumulative experience in the restaurant industry

  • Proven leadership and exceptional customer service skills

  • Ability to work in a fast-paced and inter-functional team environment

  • High standard of professionalism and attention to detail

  • An excellent coach who is disciplined, honest and leads by example

  • Demonstrated experience leading operations and related administrative work

  • Comfortable in the kitchen, ability to understand all BOH operations and work closely with Head Chef to adhere to standards and expectations

  • Personal alignment with Virtuous Pie’s vision, values and team culture

  • Ability to travel to take part in future restaurant opens or as a part of the on-going training team in other locations

 

ROLES & RESPONSIBILITIES:

The candidate will be responsible for, but not exclusive to:

Restaurant Operations:

  • Lead restaurant operations while on shift

  • Work closely with Head Chef to ensure high quality of food and beverage programs – from inventory, to prep, to guest service.

  • Control Inventory, ordering and labor cost system with the collaboration of Head Chef and Executive team

  • Ensure we are the best run and most loved restaurant by being a hands on leader that sets the example, ensures perfect food, and treats the business as their own

Administrative Operations:

  • Ensure all financial, personnel and payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures

  • Maintain key business KPIs as set by Regional Manager. Be proactive by troubleshooting inconsistencies and identify opportunities to improve restaurant operations

  • Collaborate with head office marketing to execute marketing & sales promotions at the restaurant level

People + Guest Experience:

  • Oversee a comprehensive health and safety plan, as well as our on-going training program. The GM is expected to make implementation a daily activity throughout the organization.

  • Perform HR duties alongside the Head Chef including hiring, training, ongoing coaching, conflict resolution in accordance to our workplace policies, and employee performance reviews

  • Train all employees to maintain a strong work culture and brand identity as well as uphold standards of customer service and guest care

  • Resolve customer complaints and ensure quality customer services

  • Create positive and long lasting relationships with team, guests and other colleagues

Compensation

40-50k + Bonus + Benefits depending on experience.

Job Features

Job CategoryGeneral Manager

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